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Our Story into 2020

National Facilities Management Company

B38 Group is a national facility management company established to meet the highest expectations of clients in the commercial property sector.

With a gap in the market for reliable facilities management and building maintenance support, B38 Group had an ambition to build a national facility management company to change the value of contractors that has developed into the communicative, technology led and added value service provider that it is today.









Facilities Management Careers

Founders Richard Phillips DipArch and Tim Bailey MRICS masterminded the creation of a practical and scalable business model which was first established in Leeds, West Yorkshire. Shortly after incorporation, the facility management company delivered their first maintenance job, a roof leak in Portsmouth. The business grew quickly to deliver a range of services including:

Facilities Management
Mechanical & Electrical Projects
Interiors / Fit Out / Building Fabric Projects
Cleaning and Soft Facilities Services
Technical Services 

As the number of jobs and opportunities grew, as did the number of team members. The number of directly employed tradespeople has doubled year on year and our in-house facilities management helpdesk now deals with an average of 3,600 jobs per month. Our model of vertical integration allows our clients a rounded service whereby the experience and knowledge of each service we deliver, join to provide a complete property solution. B38 Group are focused on becoming one of the UK’s industry leading building maintenance and facilities management companies.


“I have spent over 40 years in this industry and have worked with all types of service providers. When I decided to join B38 Group as Non-Exec Chairman it was on the basis of the exceptionally existing opportunity ahead” – Alan Horton


Developing Capabilities

We put good people at the heart of our business ethics and we continue to invest in; experienced people, CAFM (JobWatch), internal business technologies, CPD and growth. Increasingly, we have focused on developing two distinctive capabilities: a world-class self-delivery service provision and a quality driven, unique supply chain support model. These core strengths, facilitated by our commercial agility, remain fundamental to our strategy for increased client service delivery.

Growth into 2020

Since incorporation in 2011, B38 Group has grown predominantly through organic growth. Our West Yorkshire based operation now has annualised revenues of £17,400,000 GBP which is made up of both Hard (85%) and Soft (15%) Facilities Management services. Our group acquired Woods Building Maintenance (which provides services to Residential properties, Insurances companies and PRS (Private Rental Sector) providers across the UK) in 2018 which has given the group further regional capability in Yorkshire to compliment the national facilities management arm. The B38 Group operation operates exclusively for commercial buildings and has a wide portfolio of clientele across the UK and EIRE ranging from Supermarkets and Distribution Centres through to High end Retailers and Office Parks.

In 2020 (Q1) the group has already been successful in securing contracts a number of key contracts within the telecoms, food retail and manufacturing sectors.

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