Our Story
A Facility Management Company established to meet the highest expectations of clients in the commercial property sector.
Born from a property sector need for reliable facility and property support. B38 Group had an ambition to build a facility management company and change the value of contractors that has developed into the communicative, technology led and added value service provider that it is today.
Founders Richard Phillips and Tim Bailey masterminded the creation of a practical and scalable business model which was first established in Leeds, West Yorkshire. Shortly after incorporation, the facility management company delivered their first maintenance job, a roof leak in Portsmouth. The business grew quickly to deliver a range of services including:
As the number of jobs and opportunities grew, as did the number of team members. The number of directly employed tradespeople has doubled year on year and our in-house facilities management helpdesk now deals with an average of 6,500 calls per month. Our model of vertical integration allows our clients a rounded service whereby the experience and knowledge of each service we deliver, join to provide a complete property solution.
“I have spent over 30+ years in this industry and have worked with all types of service providers. When I decided to join B38 Group it was on the basis of the exceptionally exciting opportunity ahead”
Alan Horton – Group Non-Exec Chairman
Developing Capabilities
We put good people at the heart of our business ethics and we continue to invest in; experienced people, CAFM, internal business technologies, CPD and growth. Increasingly, we have focused on developing two distinctive capabilities: a world-class self-delivery service provision and a quality driven, unique supply chain support model. These core strengths, facilitated by our commercial agility, remain fundamental to our strategy for increased client service delivery.
Major Projects Growth
In 2012, B38 Group was joined by a construction business with expertise raging from luxury high end residential developments to multi-million pound educational projects. The Directors of the business have a wealth of experience previously working for Willmott Dixon for a number of decades collectively.
Our West Yorkshire based construction business has given the group further national capabilities to compliment the national facility management company arm. The team now has an impressive portfolio of complete construction and groundwork projects, ranging from supermarket builds in Yorkshire to Distribution Centre construction projects in the South of the UK.
Future Developments and Acquisition
Our board are always interested in the acquisition of SME businesses with a complimentary client base and set of values. Our interest lies in businesses with secure and planned income streams with a minimum annualised turnover of £10,000,000. It is important that any acquisition will add value to the service delivery for our current client base. All enquiries are dealt with confidentially and should be directed to Richard Phillips or Tim Bailey.
