Ask us a question or find out more about our services
B38 Group is a national facility management company established to meet the highest expectations of clients in the commercial property sector.
With a gap in the market for reliable facilities management and property support, B38 Group had an ambition to build a national facility management company to change the value of contractors that has developed into the communicative, technology led and added value service provider that it is today.
HELPDESK CALLS P.A
Founders Richard Phillips DipArch and Tim Bailey MRICS masterminded the creation of a practical and scalable business model which was first established in Leeds, West Yorkshire. Shortly after incorporation, the facility management company delivered their first maintenance job, a roof leak in Portsmouth. The business grew quickly to deliver a range of services including:
As the number of jobs and opportunities grew, as did the number of team members. The number of directly employed tradespeople has doubled year on year and our in-house facilities management helpdesk now deals with an average of 3,600 jobs per month. Our model of vertical integration allows our clients a rounded service whereby the experience and knowledge of each service we deliver, join to provide a complete property solution. B38 Group are focused on becoming one of the UK’s industry leading facilities management companies.
“I have spent over 35+ years in this industry and have worked with all types of service providers. When I decided to join B38 Group it was on the basis of the exceptionally exciting opportunity ahead”
Alan Horton – Group Non-Exec Chairman
We put good people at the heart of our business ethics and we continue to invest in; experienced people, CAFM (JobWatch), internal business technologies, CPD and growth. Increasingly, we have focused on developing two distinctive capabilities: a world-class self-delivery service provision and a quality driven, unique supply chain support model. These core strengths, facilitated by our commercial agility, remain fundamental to our strategy for increased client service delivery.
Since incorporation in 2011, B38 Group has grown predominantly through organic growth. Our West Yorkshire based operation now has annualised revenues of £16,300,000 GBP which is made up of both Hard (85%) and Soft (15%) Facilities Management services. Our group acquired Woods Building Maintenance in 2018 which has given the group further regional capability in Yorkshire to compliment the national facilities management arm. B38 Group now have a wide portfolio of clientele across the UK and EIRE ranging from Supermarkets and Distribution Centres through to High end Retailers and Office Parks.
In 2020 (Q1) the group has already been successful in securing contracts with Wren Kitchens, Fugro GB and KCOM.
Our board are always interested in the acquisition of SME businesses with a complimentary client base and set of values. Our interest lies in businesses with secure and planned income streams with a minimum annualised turnover of £3,000,000. It is important that any acquisition will add value to the service delivery for our current client base. All enquiries are dealt with confidentiality and should be directed to Richard Phillips or Tim Bailey.